The lady acting on the TV show as a so-called “judge” claimed she called Georgie’s and they confirmed to her that
1) the plaintiff did in fact purchase a wig in May from them and
2) that Georgie’s told her the wig the customer purchased had long hair and
3) she read the Georgie’s employee the ruined wig’s tags and was told that wasn’t a wig Georgie’s sells.
Clearly from the plaintiff’s comments at the end of the show that Georgie’s was in France and thus it wasn’t possible for the judge to call her, we see the plaintiff didn’t expect that Georgie’s would be contacted. Therefore there is no reason to even assume that they provided authorization to Georgie’s to provide their personal customer or purchase information to the TV show. (And the TV show is NOT a real court of law, that they are playing, with subpoena powers.)
So 1) & 2) above would be a violation of the customers privacy rights for a merchant to provide personal and private shopping habits or purchase history of a private customer’s information to a TV show.
2) long hair, is irrelevant, since the washing machine that destroyed it could have shrunk the leghnth of the hair. (It was a laundromat not a dry cleaners.)
3) Georgie was out of the country. So the Georgie’s employee that answers the telephone will know every tag on every wig they’ve sold? Extremely unlikely. Nor is it likely she would go looking them up for some fool who calls them saying, hi I’m “Judge Judy” (or whatever her name was) playing cops and robbers, eh judge and jury, for my TV show that needs good ratings. Can you please waste your time looking up labels and then waste some more time giving me private customer information from your heimisha store’s customers? Pretty please? With a cherry on the top?
And even if just any one of the above points is a correct analysis, the entire basis of the so-called “judge’s” decision falls.
Bottom line? Likely the actress playing judge never even spoke to anyone at Georgie’s. But, hey, it made for good ratings, and ratings is what this “show” is all about, not truth and not justice.
The whole “judge” show and play acting was a farce.