emesvyatziv: Thank you for your work. Its inspiring to see the kindness and the l’shem shomayim in your efforts.
I do feel though, that if the parties had a responsibility to the shadchan, then they would be more courteous. It would serve as a reminder that the shadchan does not owe them anything.
Its very difficult and frustrating for people in shiddduchim. When they get their hopes up, emotions running.. and its a flop- a big flop- its very hurtful. So they let it out. If they had a responsibility, they may be more courteous. On the other hand, shadchanim (I don’t mean you), would work harder at suitable matches. Sometimes a shadchan just matches two names out of the phone book (or list book), without giving it the proper thought and effort.