If you are sincere when asking mechila and the other person does not want to forgive then the “onus” shifts to the other person. The reason being is that Hashem forgives us when we do Teshuva and ask mechila and therefore we must learn from this and be forgiving ben adam l’chaveiro. If a person is so stubborn and wishes to hold on to the pain and not forgive a person who sincerely has done Teshuva and is sincerely asking for forgiveness then that person is the one in the wrong and he carries the “onus” to make it right.
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