Soleik, if the OTD individual wants to talk about the why’s that is up to them. It is the job of the caring individual to just reach out to them, show them that the Frum people do care about them, can and are truly frum, honest, follow the Torah, are not hypocritical, can be relied on and counted on, etc. When you make contact with them, you have to be a good role model and be the best Jew you can be. That shows that individual that we all have bechira and many of us make mistakes but one should not label ALL of us in the same manner, and that one should look at the ones that do it right rather than the ones that do it wrong.
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