Reply To: Hatzolo Line Down

I know that. However in this case Verizon, the provider didn’t go down rather it was a technician that messed up. They should have the ability to forward the number like you can forward a cell phone.

Besides, you have the ability to set it up, so that when the line is down, it automatically ‘jumps’ to a different number, it gets forwarded on its own.

As I mentioned. Most call centers have hosted PBX, VoIP and regular pot lines (we have service from more than one company) as a safety net. Hatzolo should do the same.