I have no clue about the “real story” I also don’t know more than the media reports about the locks on the door. But I do know, from personal contact, that NW saw “clients” of the female gender, alone at wee hours of the night. One might “good samaritan” this by noting his availability in a time of crisis. However, having an opposite gender “client” alone at wee hours of the night is NOT ok with hilchos yichud, no matter what Rov is consulted. I might admit that I was shocked by the #103. But I feel this is a zechus for Klal Yisroel that he is removed from the panel of “therapists” and is also away from society where he would be a risk of repeating his immoral and criminal behavior.
Lastly, NR has no credit for anything here. He is simply the mouthpiece that makes these events into chilul Hashem circuses. He does not protect children, but exposes them to the filth on his hotline, and takes events to the media that need not to be broadcast.