Reply To: How can one judge favorably for this?

You can learn about Takfa Kohen, Shibbud d’Rav Natan, and so on in books. You cannot learn how to be an empathetic, supportive, listening, embracing counselor in books. These are middot a person either has or they don’t have, and based on the many hagiographies I’ve read, those who have been the greatest in Torah were the greatest in these middot (eg/ Rav Pam embracing the children with Down’s Syndrome and giving candy to trick or treaters on Halloween; Rav Yisrael Salanter and the crying baby, etc.)