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  • #609363
    gefen
    Participant

    Anyone else here have any problems with fraudulent charges?

    I went online tonight to check my account and noticed 3 charges that I know I did not make. I called the bank. They told me the charges occurred TODAY at approx. 2pm. So of course I knew right away someone must have gotten hold of my number (I have the actual card).

    When I told my daughter the story, she the same thing happened to her friend in NY over Yom Tov – this friend also uses Chase bank. I wonder if someone hacked into their system.

    #954289
    Vogue
    Member

    Um, yeah, duh, maybe give them a list of days you take off of work, and they will see all the Jewish holidays are included, and automatically take them off your account?

    #954290
    gefen
    Participant

    Vogue – ur point?

    #954291
    WIY
    Member

    Gefen

    My card has had fraudulent charges at least 4 times over the last 7 years. This happens a lot these days.

    #954292
    Vogue
    Member

    if your boss signs it, and you give them a chabad calender, then it shows that you could not have possibly made these purchases. Give them lists from the past five years.

    #954293
    gefen
    Participant

    Chabad calendar? Vogue – I really don’t get you at all. Just a few points for you; 1)Today was Shabbos, not a chabad holiday. 2) I am not chabad – not that it matters.

    #954294
    Vogue
    Member

    never mind… I mean, the only “chabad holiday” would be the rebbe’s yahrtzeit. I am not lubavitch either, but I have friends who went to public school who were really bais yaakov girls and would send teachers links to chabad websites to explain holidays better and then teachers were more understanding. I mean, there has to be a way to fight these charges, and I guess the idea was a bit radical off the bat. I work at a non-Jewish place, and if I need to explain holidays in a nutshell, the chabad website has simple explanations that can be easily understood, verses there aren’t really any black hat websites for litvish people that explain this information because litvish people don’t necessarily use the internet.

    #954295
    WIY
    Member

    Gefen

    I never had to pay for fraudulent charges. You won’t be charged for them.

    #954296
    gefen
    Participant

    Vogue – oh ok – now I get it.

    WIY – I already contacted my bank and one of the stores that had a charge listed. It is all being taken care of. I was just wondering about it especially since someone else who also uses chase just had the same thing within the past few days.

    #954298
    gefen
    Participant

    Vogue- btw – I was also a bit confused because I actually work for a chabad place so I thought maybe you know who i am.

    #954299
    Mammele
    Participant

    There was a recent debit card hacking scam. I don’t know which companies were effected. It was mainly cash ATM withdrawals but not exclusively.

    #954302
    YW Moderator-42
    Moderator

    I’m confused, how could The Rebbe make fraudulent charges on your credit card if you and your card are in Chicago and he is in Queens?

    #954303
    gefen
    Participant

    42- LOL

    #954304
    WIY
    Member

    42

    How can you accuse the Rebbe of being mechallel Shabbos and of geneivah?

    #954305
    ☕ DaasYochid ☕
    Participant

    Yes, 42, you’re making very grave accusations.

    #954306
    gefen
    Participant

    tsk tsk 😉

    #954307
    squeak
    Participant

    I have a fraudulent charge as well from the 16th. So do 2 other people I’ve spoken to.

    #954308
    🍫Syag Lchochma
    Participant

    I have gotten a few letters from chase telling me attempts were made to access my account from a different computer than I usually use. They wanted me to verify if it was legit or not. The only problem was that I don’t have a Chase account.

    #954309
    Vogue
    Member

    interesting

    #954310
    gefen
    Participant

    squeak – also with chase bank?

    btw – when I spoke with one of the companies that charged me, they said the order was placed on line from an address

    [email protected]. I had never heard of that one before. Has anyone here heard of it? (no the xxx was not part of the address, it was my name. whoever had my credit card # also had my name and made up an address for it)

    #954311
    YW Moderator-42
    Moderator

    Sounds like somebody got your card number and name, I assume Chase has closed down that card and given you a new number now.

    This can happen with all banks, not just Chase. I got a call last week from my bank – not Chase – about a suspicious online charge. After verifying that I didn’t make the charge, they closed my card and issued me a new one. I was actually impressed that they detected the random charge as fraud.

    #954312
    YW Moderator-72
    Participant

    if your card has a radio frequency ID chip in it – all the information can be stolen. my card was attempted to be used in Delaware while also being used in NY (properly). have your bank issue a card without the RFID chip or you can locate the chip and punch it out with a hole puncher. to destroy the chip put it in a microwave for 10 seconds. you can google how to do this.

    alternatively you can by a protective sleeve for the card but you would still be vulnerable each time you take it out to pay for something.

    #954313
    gefen
    Participant

    42: Yes the bank did cancel the card after i called them. I should be getting a new one w/in 7-10 days.

    72: Now that you mention it, I do remember reading about that ID chip in cards and that ppl can easily access it. It’s probably too late to ask for one w/o the rfid chip b/c the bank is already processing my new one. But I will check out what you told me regarding punching it out. Very interesting. Thanks.

    #954314
    squeak
    Participant

    gefen- yes. Why else would I post that here?

    #954315
    WIY
    Member

    Mod72

    How can they steal the info from the chip how do they do it?

    #954316
    YW Moderator-72
    Participant

    WIY – it is a radio frequency chip. with this in your card by some stores and gas stations all you need to do is hold your or wave your card near the reading device and it picks up the information. criminals buy these reading devices and can read cards from people in their vicinity. you can be shopping anywhere or even walking down the street and if your RFID chip is unprotected someone can steal your information.

    I know many people in Monsey that have had their cards duplicated and either used or attempted to be used around the world (England, Canada, parts of the US where they were nowhere near).

    #954317

    YES! YES! YES! Gefen, this also happened to me recently with my CHASE account and I was going to ask the same thing but you took care of it.

    I think someone hacked into their system or put a reader on the ATMs to read the cards and a video to watch for the pins.

    They did give me a credit of the money and are still investigating, but I was also thinking that it is just CHASE! Yes, this could happen to any bank but I never had a problem with other banks so…

    #954318
    Torah613Torah
    Participant

    I have a Chase account and have not had any issues. To add a data point.

    #954319
    gefen
    Participant

    My charges were refunded to me B”H.

    When I called one of the companies- landsend, they said that within the last day or two, they had over 300 such cases! They had to refund the money to all those ppl.

    #954320
    Vogue
    Member

    Random I like Ike

    #954321
    nfgo3
    Member

    In my limited experience, I find that my bank – not Chase – very aggressive in charging fees. You must look at every monthly statement, challenge them on every inappropriate fee, and keep careful track of what they do when their telephone reps say the fee will be reversed. It is tedious and time-consuming, but the banks are too politically connected for our nudnik legislature to do anything they do not want.

    As for Chase, I had a colossal problem with them on a real estate loan several years ago, and I determined never to do business with them again.

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