May 19, 2013 4:25 am at 4:25 am #609363
Anyone else here have any problems with fraudulent charges?
I went online tonight to check my account and noticed 3 charges that I know I did not make. I called the bank. They told me the charges occurred TODAY at approx. 2pm. So of course I knew right away someone must have gotten hold of my number (I have the actual card).
When I told my daughter the story, she the same thing happened to her friend in NY over Yom Tov – this friend also uses Chase bank. I wonder if someone hacked into their system.May 19, 2013 4:32 am at 4:32 am #954289
Um, yeah, duh, maybe give them a list of days you take off of work, and they will see all the Jewish holidays are included, and automatically take them off your account?May 19, 2013 4:37 am at 4:37 am #954290
Vogue – ur point?May 19, 2013 4:43 am at 4:43 am #954291
My card has had fraudulent charges at least 4 times over the last 7 years. This happens a lot these days.May 19, 2013 4:50 am at 4:50 am #954292
if your boss signs it, and you give them a chabad calender, then it shows that you could not have possibly made these purchases. Give them lists from the past five years.May 19, 2013 4:56 am at 4:56 am #954293
Chabad calendar? Vogue – I really don’t get you at all. Just a few points for you; 1)Today was Shabbos, not a chabad holiday. 2) I am not chabad – not that it matters.May 19, 2013 5:05 am at 5:05 am #954294
never mind… I mean, the only “chabad holiday” would be the rebbe’s yahrtzeit. I am not lubavitch either, but I have friends who went to public school who were really bais yaakov girls and would send teachers links to chabad websites to explain holidays better and then teachers were more understanding. I mean, there has to be a way to fight these charges, and I guess the idea was a bit radical off the bat. I work at a non-Jewish place, and if I need to explain holidays in a nutshell, the chabad website has simple explanations that can be easily understood, verses there aren’t really any black hat websites for litvish people that explain this information because litvish people don’t necessarily use the internet.May 19, 2013 5:11 am at 5:11 am #954295
I never had to pay for fraudulent charges. You won’t be charged for them.May 19, 2013 5:28 am at 5:28 am #954296
Vogue – oh ok – now I get it.
WIY – I already contacted my bank and one of the stores that had a charge listed. It is all being taken care of. I was just wondering about it especially since someone else who also uses chase just had the same thing within the past few days.May 19, 2013 6:08 am at 6:08 am #954298
Vogue- btw – I was also a bit confused because I actually work for a chabad place so I thought maybe you know who i am.May 19, 2013 7:25 am at 7:25 am #954299MammeleParticipant
There was a recent debit card hacking scam. I don’t know which companies were effected. It was mainly cash ATM withdrawals but not exclusively.May 19, 2013 10:18 am at 10:18 am #954302YW Moderator-42Moderator
I’m confused, how could The Rebbe make fraudulent charges on your credit card if you and your card are in Chicago and he is in Queens?May 19, 2013 11:45 am at 11:45 am #954303
42- LOLMay 19, 2013 1:53 pm at 1:53 pm #954304
How can you accuse the Rebbe of being mechallel Shabbos and of geneivah?May 19, 2013 2:19 pm at 2:19 pm #954305☕ DaasYochid ☕Participant
Yes, 42, you’re making very grave accusations.May 19, 2013 4:37 pm at 4:37 pm #954306
tsk tsk 😉May 20, 2013 1:23 am at 1:23 am #954307squeakParticipant
I have a fraudulent charge as well from the 16th. So do 2 other people I’ve spoken to.May 20, 2013 1:38 am at 1:38 am #954308🍫Syag LchochmaParticipant
I have gotten a few letters from chase telling me attempts were made to access my account from a different computer than I usually use. They wanted me to verify if it was legit or not. The only problem was that I don’t have a Chase account.May 20, 2013 3:30 am at 3:30 am #954309
interestingMay 20, 2013 4:14 am at 4:14 am #954310
squeak – also with chase bank?
btw – when I spoke with one of the companies that charged me, they said the order was placed on line from an address
[email protected]. I had never heard of that one before. Has anyone here heard of it? (no the xxx was not part of the address, it was my name. whoever had my credit card # also had my name and made up an address for it)May 20, 2013 7:23 am at 7:23 am #954311YW Moderator-42Moderator
Sounds like somebody got your card number and name, I assume Chase has closed down that card and given you a new number now.
This can happen with all banks, not just Chase. I got a call last week from my bank – not Chase – about a suspicious online charge. After verifying that I didn’t make the charge, they closed my card and issued me a new one. I was actually impressed that they detected the random charge as fraud.May 20, 2013 9:35 am at 9:35 am #954312YW Moderator-72Participant
if your card has a radio frequency ID chip in it – all the information can be stolen. my card was attempted to be used in Delaware while also being used in NY (properly). have your bank issue a card without the RFID chip or you can locate the chip and punch it out with a hole puncher. to destroy the chip put it in a microwave for 10 seconds. you can google how to do this.
alternatively you can by a protective sleeve for the card but you would still be vulnerable each time you take it out to pay for something.May 20, 2013 12:18 pm at 12:18 pm #954313
42: Yes the bank did cancel the card after i called them. I should be getting a new one w/in 7-10 days.
72: Now that you mention it, I do remember reading about that ID chip in cards and that ppl can easily access it. It’s probably too late to ask for one w/o the rfid chip b/c the bank is already processing my new one. But I will check out what you told me regarding punching it out. Very interesting. Thanks.May 21, 2013 1:22 pm at 1:22 pm #954314squeakParticipant
gefen- yes. Why else would I post that here?May 21, 2013 2:22 pm at 2:22 pm #954315
How can they steal the info from the chip how do they do it?May 21, 2013 3:52 pm at 3:52 pm #954316YW Moderator-72Participant
WIY – it is a radio frequency chip. with this in your card by some stores and gas stations all you need to do is hold your or wave your card near the reading device and it picks up the information. criminals buy these reading devices and can read cards from people in their vicinity. you can be shopping anywhere or even walking down the street and if your RFID chip is unprotected someone can steal your information.
I know many people in Monsey that have had their cards duplicated and either used or attempted to be used around the world (England, Canada, parts of the US where they were nowhere near).May 22, 2013 3:08 am at 3:08 am #954317scienceprogramMember
YES! YES! YES! Gefen, this also happened to me recently with my CHASE account and I was going to ask the same thing but you took care of it.
I think someone hacked into their system or put a reader on the ATMs to read the cards and a video to watch for the pins.
They did give me a credit of the money and are still investigating, but I was also thinking that it is just CHASE! Yes, this could happen to any bank but I never had a problem with other banks so…May 22, 2013 3:21 am at 3:21 am #954318Torah613TorahParticipant
I have a Chase account and have not had any issues. To add a data point.May 23, 2013 12:14 am at 12:14 am #954319
My charges were refunded to me B”H.
When I called one of the companies- landsend, they said that within the last day or two, they had over 300 such cases! They had to refund the money to all those ppl.May 24, 2013 3:38 am at 3:38 am #954320
Random I like IkeMay 24, 2013 2:24 pm at 2:24 pm #954321nfgo3Member
In my limited experience, I find that my bank – not Chase – very aggressive in charging fees. You must look at every monthly statement, challenge them on every inappropriate fee, and keep careful track of what they do when their telephone reps say the fee will be reversed. It is tedious and time-consuming, but the banks are too politically connected for our nudnik legislature to do anything they do not want.
As for Chase, I had a colossal problem with them on a real estate loan several years ago, and I determined never to do business with them again.
- You must be logged in to reply to this topic.