September 11, 2008 5:48 pm at 5:48 pm #588194
YWN been asked to start a new forum where people can post any computer issues that they are having, and have someone give them advise on how to fix the problem.September 11, 2008 5:52 pm at 5:52 pm #621965
Some conversations that took place between Help Desk technicians and callers with a `problem’.
A caller to the Help Desk said the instructions he was reading said to “Press any key”. He asked the desk, “Which key is the `any’ key?”
A caller complained that her new computer wouldn’t work. She said she unpacked the unit, plugged it in and sat there for 20 minutes waiting for something to happen. When asked what happened when she pressed the power switch, she asked: “what power switch?”
An exasperated caller couldn’t get her new computer to turn on. After confirming that the computer was plugged in, the technician asked her what happened when she pushed the power button.
Her response: “I pushed and pushed on this foot pedal and nothing happens.” The foot pedal turned out to be the computer’s mouse.
A caller complained that “her mouse was hard to control with the dust cover on”. The cover turned out to be the plastic bag the mouse was packaged in.
A customer called to say that he couldn’t get his computer to fax anything.
After 40 minutes of trouble-shooting, the technician discovered the man was trying to fax a piece of paper by holding it in front of the monitor screen and hitting the send key.
A call came in from a man complaining that the system wouldn’t read word processing files from his old diskettes. After trouble-shooting for magnets and heat, he failed to diagnose the problem.
It was found that the customer labeled the diskettes and then rolled them into the typewriter to type his labels.
The Help Desk asked a caller to send them a copy of her defective diskettes. A few days later a letter arrived from the customer along with Xeroxed copies of the floppies.
Customer: “Hello, can you help me? The cup holder of my computer broke off”.
Help Desk: “Did you say upholder?”
Customer: “Yes, it’s on the front of my computer. It’s to put on your drinks. It broke off”.
Help Desk: “Was that upholder on your computer when you bought it or did you buy it later?”
Customer: “No. It was on my computer when I bought it. The name on it is 4X”.
At this point the Help Desk operator began to laugh. He realized that the caller was putting his coffee cup in the CD-ROM drive.September 11, 2008 7:50 pm at 7:50 pm #621966samuelbilnerMember
Great idea. Some of us (including photographers..) are expert programmers etc.September 11, 2008 9:09 pm at 9:09 pm #621967intellegentMember
That is hysterical!
The cup holder one is the cutest
BTW, I think this topic should have things entered in the soonest because when you need help on a computer you need it NOW!
Thanks!September 11, 2008 9:48 pm at 9:48 pm #621968
actually, even if there are computer experts here this is a pretty inefficient forum to get help
it can take many hours sometimes before new messages get posted, sometimes days.
you need to have faster communication to work through a computer problem, usually.September 11, 2008 10:31 pm at 10:31 pm #621969BogenParticipant
Editor, Another good idea would be to add more than 20 threads on the main coffee room page, since there are now just about more than 20 active discussions, and some get “lost” (you have todig it out) and it loses comments. I’d suggest maybe 30 threads on the main coffee room page.September 11, 2008 10:33 pm at 10:33 pm #621970
Will try and get that done for ya! 🙂September 12, 2008 1:05 am at 1:05 am #621971Will HillParticipant
Editor: How ’bout fixing the link to change your screen name or password. It used to work, but now it says its unavailable.September 12, 2008 4:47 pm at 4:47 pm #621972charlie brownMember
normally I’d agree with you but today the posts are showing up very quickly. Great job, editor. (With my luck this post won’t be visible for 4 days, lol.)
Also mazel tov to the editor on hitting 5,000 posts today in the coffee room. Please don’t anyone ask why I noticed that. 😉 May you continue to have hatzlacha with this siteSeptember 12, 2008 6:08 pm at 6:08 pm #621973
much improved latelySeptember 12, 2008 6:09 pm at 6:09 pm #621974
im also a photographer
although more a retoucher
are you familiar with the forums on dpreview?September 12, 2008 6:32 pm at 6:32 pm #621975
feivel, are you a cust. at b&h?September 14, 2008 11:57 pm at 11:57 pm #621976Chuck SchwabParticipant
Editor: Another suggestion – Show the date & time on posts in the Coffee Room rather than jusr “X days ago” or “X hours ago”
Btw, the suggestions above haven’t been implemented yet (like adding another 10 threads on the main coffee room page, like you said above you would.)September 15, 2008 3:50 am at 3:50 am #621977
yes ive placed quite a few orders with B&H
also profeel, which is much smaller but also frum, good and cheap.
i do much less photography and retouching than i used to
(strong tayvah for me, bitul Torah)September 15, 2008 1:24 pm at 1:24 pm #621978
Feivel, I thought you meant photography was your profession (rather than hobby)…
Btw what neck of the woods do you reside in?September 15, 2008 3:01 pm at 3:01 pm #621979
Chuck Schwab: The forum now has 30 topics on the main page.September 15, 2008 3:35 pm at 3:35 pm #621980Chuck SchwabParticipant
Editor, Thank You!
Any chance of getting the timestamp with data/time instead of # of days ago?
I also see someone mentioned above the change screen name/password link is out of service.
(If you click “Update Login Information” after logging into the main YW site, it says “You are not allowed to do this here”. It used to take you to the screen to change your screen name/password.)September 15, 2008 4:55 pm at 4:55 pm #621981samuelbilnerMember
feivel, I don’t read dpreview usually. I’d suggest going to techsupportforum.com very good experiences there. But lemaisa, yeshivish tech advise is de beste zach!
Agav, I had a problem with my mic recently o my Dell 1505 with SigmaTel audio card. I finally got this worked out yesterday. It was like this, whenever you plug in the mic a window pops up asking which action to take. I checked the box; don’t ask again. Since then mic didn’t work. Bekitzur you have to go to control panel> SigmaTel Audio> check box ‘allow reconfiguration pop ups’ Finally, it works!
Gtg, Hatzlacha!September 15, 2008 6:49 pm at 6:49 pm #621982intellegentMember
I agree about the date and time. It’s easier to see if things changed because you don’t remember how long ago you checked and it said “…5 hours ago…” so hey, is that 7 hours now…? 😀September 15, 2008 7:29 pm at 7:29 pm #621983
im not a professional
but i do professional work 🙂
if youre interested take a look at smugmug.com, search for feivel there, i think i cant post a direct link
of course youll see mostly ayneclach.September 15, 2008 7:53 pm at 7:53 pm #621984
Feivel, Did you really take all those images? They’re absolutely amazing!
I sure hope you weren’t the photographer by your own childrens chasuna’s. I presume none of these are self-portraits… Are they all mishpacha?September 15, 2008 8:27 pm at 8:27 pm #621985
i forgot what’s up there
ill take a look tonight and get back to you, B’N
i apologize if this is a duplicate post, i went away from the computer. came back and i cant remember if i hit “send post” alreadySeptember 16, 2008 12:32 am at 12:32 am #621987
thay are all mine unless i titled the gallery to indicate otherwise
the chasunah shots are of a friends chasunah
almost everything else is MishpachahSeptember 16, 2008 5:33 pm at 5:33 pm #621988
Beautiful. Did you get the email I sent to 613?September 16, 2008 7:55 pm at 7:55 pm #621989
what do you mean by 613? (other than the usual)September 16, 2008 8:00 pm at 8:00 pm #621990
i started thinking
then i remembered
i dont use that account at all
but yes i got your email
(and its 58)
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