Customer service

Home Forums YWN Main Site & Coffee Room Issues Customer service

Viewing 28 posts - 1 through 28 (of 28 total)
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  • #616790

    Why is it that yeshiva world has zero contact information such as an email or phone number??? There’s only a submit form that doesn’t get any replies back…..I have submitted a few forms in the past week and haven’t heard from anyone yet. Very frustrated!!!!

    #1119829
    WolfishMusings
    Participant

    Ummm… I hate to break it to you, but unless you are a paying advertiser, you are not a customer… you are the product being sold.

    The Wolf

    #1119830

    wolf

    ever heard of customer service agents in each company who care about YOU (or at least act like they care about you? & their top reason is either “NOT TO LOSE THEIR CUSTOMER OR TO CONVINCE YOU TO BECOME THEIR CUSTOMER”

    if anyone wants their customers to come back to them & use them again-for the services they offer or sell-they need to show customer service & care

    my friend owns a company & every email, paper or letter that he sends out he ends off in LARGE letters “YOUR SATISFACTION IS OUR TOP PRIORITY”

    #1119831
    popa_bar_abba
    Participant

    If you’re not the customer, then you’re the product.

    #1119832
    WolfishMusings
    Participant

    Mashiach Agent,

    I agree with you that customer service should be paramount. But let me point out again… unless you’re advertising with YWN, you are not the customer – you are the product.

    The Wolf.

    #1119833
    Meno
    Participant

    Wolf

    Then they should have a “product service” number. Even though we aren’t customers, if you don’t keep your products happy, you can’t keep your business alive.

    #1119834
    Joseph
    Participant

    Meno, do you have Google’s phone number or other contact that they respond to? I’m having a problem with my Gmail and no one’s getting back to me or answering my emails and phone messages.

    #1119835
    Hashemisreading
    Participant

    I’m having difficulty getting through to some people in the CR. they just don’t seem to be getting my point. Does any have any contact info for Meno?

    #1119836

    Joseph

    There are thousands of customer service representatives working for Google to help anyone with their Google or gmail account needs etc…

    Search on Google for “Google customer service contact “

    #1119837

    Vosizneias has a phone number and email address in their contact info. Yeshiva world has a stupid submit form that apparently no one is checking or theyre just ignoring it!!!!! What type of customer service is that?????? Why wud I want to do business with them and advertise if I can’t get through to anyone for a simple request I have?????????

    #1119838
    ☕ DaasYochid ☕
    Participant

    Presumably, you would advertise to get people to buy your product or service.

    #1119839
    Meno
    Participant

    I think the moderators should post their cell numbers here. I think that’s the most reasonable solution.

    #1119840

    popa_bar_aba (165) 293-4872

    #1119841
    screwdriverdelight
    Participant

    Mashiach Agent, why are you posting something that has nothing to do with Mashiach?

    #1119842
    WolfishMusings
    Participant

    Vosizneias has a phone number and email address in their contact info. Yeshiva world has a stupid submit form that apparently no one is checking or theyre just ignoring it!!!!! What type of customer service is that?????? Why wud I want to do business with them and advertise if I can’t get through to anyone for a simple request I have?????????

    If you’re actually looking to advertise and they won’t return your calls, then I think you found an answer… don’t advertise here. Would you patronize a store where you were saying “here, take my money!” and they refused to acknowledge you?

    The Wolf

    #1119843
    ☕ DaasYochid ☕
    Participant

    I highly doubt that it was an advertising query which was ignored…

    #1119844

    DaasYochid

    Exactly!!! This wasn’t advertising related but if I can’t contact anyone regarding a different issue then I won’t be using them for advertising either.

    Anyone have their number??

    #1119845
    ☕️coffee addict
    Participant

    http://www.theyeshivaworld.com/policy.php

    Look here

    A simple google search

    #1119846

    That number listed doesn’t work. I will try the email. Thank you!!

    #1119847
    blubluh
    Participant

    I don’t object to being treated like a product unless they shelve me by the stinky cheese section.

    #1119848
    cherrybim
    Participant

    Yeshiva World News Payment Terms of Service are pretty clear: You pay by credit card and all sales are final.

    #1119849
    👑RebYidd23
    Participant

    If you really care about the customer, you don’t yell or use large letters and ALL CAPS.

    #1119850

    Cherry bim

    as a personal customer service agent for a few companies myself. i would not call that customer service. your customer needs to feel appreciated for the business he gives you. with the terms you wrote YWN has it does not sound too caring but just short & to the point. sounds like this is it & if you don’t like it then get out of here or go to a different media website to advertise etc…

    #1119851
    ☕ DaasYochid ☕
    Participant

    How many different professions do you have?

    #1119852

    Personal customer service agent, businessman, psychologist,

    online maggid, possible troll…

    #1119853

    i am blessed & fortunate & have unlimited hakaras Hatov to Hashem for all the abilities Hashem has given, all for one reason only “TO HELP OTHERS”

    My personal line for over a decade is “YOU CAN CALL ME 24/6 TO HELP ANYONE OUT 24/7 FORGET ABOUT THE WORD MONEY”

    Hashem sends me Parnassa so i can devote my life to helping others with many issues in life to help them get their lives back on track to a life of happiness & free of depression.

    #1119854
    👑RebYidd23
    Participant

    Flattering your customer with false, pre-packaged words of appreciation may work sometimes, but the right thing to do is to give them the service they are paying for.

    #1119855

    … Mashgiach hadracha

Viewing 28 posts - 1 through 28 (of 28 total)
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