July 6, 2010 11:48 am at 11:48 am #591918bmwParticipant
I have a canon SD750 that has been working well. One day all the pictures on the camera got lost. Instead of the picture there was yellow question mark with the words “unidentified image”. All pictures taken after that day are fine. How can I recover the pictures and how I can prevent it from happening again.
Thank you,July 6, 2010 1:34 pm at 1:34 pm #688551yentishParticipant
sounds to me like that might be a problem with the memory card not the camera. if you have a different memory card, try using it for a while and if the problem persists then its the camera. you can call canon support, they’re usually very helpful- i once called them and the lady told me about a promotion that i had never heard of, where i could mail in my defective sd600 and she would send me a new camera for half the price. i dont know if that works on the sd750 series but you should definitely find out since the 750 is an older model.
in terms of recovering the pictures, if they are ‘stuck’ on the memory card, you can send it to a data recovery place and see if they can get it out. i know one in florida that i use for business related data recovery its called LC Tech the number is 866-603-2195 and ask for Eric. or go to lctech.com.July 6, 2010 4:21 pm at 4:21 pm #688552bmwParticipant
Thanks, I do not live in the US so I do not think sending my card to a company in the States is feasible. I appreciate your suggestions.July 7, 2010 3:44 am at 3:44 am #6885532qwertyParticipant
Those services usually start from $500. I had the same problem and was able to fix it with software. Here is a copy of a free software that might be able to help you:
If this doesnt work there is a more serious software around $30 that does a much better job. (i’ll try to find the name of it if you need it)
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