Good experiences in hospitals

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  • #594572
    happiest
    Member

    Please post the name of a hospital that you’ve had good experiences in.

    I had a good experience in New York Presbyterian- Cornell. It was awful being there for so long but I have only good things to say about the Doctors and nurses.

    #734028
    Health
    Participant

    Queens General, Kingsbrook Jewish, Coney Island, Maimonides & Winthrop -all the hospitals I trained at.

    #734029
    Sapphire
    Member

    Mount Sinai – A few people I know were there and everyone is so amazing – doctors, nurses… They have a Shul and (I think 2) well stocked Bikur Cholim rooms. There is a Frum man who goes around to the patients, especially on Shabbos, to make sure they hear Havdala/have a minyan… I remember around a couple of years ago when there was a fire there, how speedily and efficiently the staff worked to move all their patients and families to other, safer wings.

    #734030

    I’ve had excellent experiences in Columbia. It’s clean,the Drs.are amazing-knowledgeable,smart,great bedside manner,excellent in relating with the patient and family,well versed with the Jewish laws,kind and understanding. We should never need a hospital,but this this one I wouldn’t mind going to if needed.

    Health-I don’t know anything about queens gen,kingsbrook,or Winthrop,but I can sure tell you that coney island stinks,even hatzolla won’t take someone there even if they are dying,and Maimonides isn’t any better. They are conveniently located which is probably why so many Jewish people use them,but they are known not to be courteous,not very knowledgeable,and in general,just butchers. They are filthy and the nurses are very overworked and overly rude. Don’t go there if you value your life. City hospitals are much better,

    #734031
    always here
    Participant

    Maimonides. I had B’H 4 great birth experiences there, & 2 great surgery experiences there.

    #734032
    deiyezooger
    Member

    nyu people were very pleased there.

    #734033
    support
    Member

    Cornell. The doctors and staff are professional and put the patient’s needs and feelings first. I had the same surgery done twice once in Maimonodies and once in Cornell. There was no comparison. The preop routine was horrible at Maimonodies and they rushed me out of the recovery room before I felt ready. Cornell’s preop routine included more joking with and just being friendly to the patients. They came around every five minutes with blankets fresh out of the warmer asking if anyone wanted one. I was not connected to IV until I was in the OR so the orderly who came to bring me to the OR walked with me and we had a nice friendly conversation. I didn’t even realize that the door he knocked on and told the staff that their patient was there was the OR! In maimonodies I was on a put on a gerney and pushed into a public elevator to go to the OR! Cornell gave pajamas and a surgical gown to wear on top. I felt dressed not like the hospital gown Maimonodies gave me which barely covered. The post op experience at Cornell was compeltly different as well. They weren’t ready to discharge me and kept on sitting at my bedside and joking with me as I got moved from recovery room to recovery room because I was an ambulatory surgical patient and the recovery rooms were closing for the night but they weren’t willing to discharge me and my insurance would pay for me to be admitted. It was a very pleasant experience. When I had to page the doctor on call during the night and he was in the OR the paging center told me he was in the OR but if I don’t hear from him in 20 minutes I should call back. (he called in five minutes and had me on speaker as he was operating)In Maimonodies I was unable to get a doctor or resident on the phone after hours or on weekends.

    #734034
    Health
    Participant

    Esther – I see you don’t like Maimonides or Coney. You have the right to your negative opinion, but to me it’s pure Motzay Shem Rah! Any particular incident(s) that have occurred to you or your family in either of these two places that helped formulate this opinion? Or did you formulate your opinions based on what you heard on the grapevine?

    #734035
    commonsense
    Participant

    health, i am holding myself back from posting stories that can make your hair turn grey because i don’t want to seem negative when happiest is asking for positive experiences. to happiest, don’t take one person’s positive experience as a guarantee that you will be happy. In one of the above hospitals we had one amazing experience and one unbelievably terrible experience. Also in one of the above hospitals that someone is raving about i know so many horrible incidents there that people do not believe until it happens to them and it is too late. Every floor and shift in a hospital is different. if you need info find out about that specific unit! I wish I had known that before!!!

    #734036
    Homeowner
    Member

    I took care of both my parents A”H so my experiences are based on their numerous hospitalizations as well as my own brief (thank G-d) emergencies.

    I agree with all the positive things said about Columbia and Cornell. If necessary, I will add my own.

    That said, I would not send a dog to Maimonides. That would be cruelty to animals.

    #734037
    Health
    Participant

    commonsense- Your first hand experiences will help people like me 1. See if it’s just perception. 2. See if there are solutions to the problems presented (Quality Improvement).

    Also, I was responding to a certain poster talking about 2 hospitals. I didn’t put a topic asking people to tell me every horror story they ever heard. I don’t know which hospital(s) you are refering to, but just to let you know -no hospital or human is always perfect. Everyone will make a mistake sometime, this is reality. All we can do is try to learn from our mistakes!

    #734038
    Health
    Participant

    Homeowner- It definitely would be cruelty, they aren’t vets.

    The problems I’ve found with Maimo is more lack of bedside manner, by certain staff, then lack of decent medical care.

    #734039
    always here
    Participant

    dealing with staff: it’s also due, in great part, to how you treat others: smiles, kind words, respect… you generally get back what you give (in most cases).

    #734040
    cb1
    Member

    health- i had surgery done by a “top surgeon” in maimo, and guess what – he messed up!! also, as an experienced hatzala member i would NEVER bring a patient to coney. i believe it to be under the category of retzicha! however, i had surgery done as well in Long Island Jewish Hospital as well as Columbia and i had a brief stay (about a week)in Cornell, and they made me feel as comfortable as i can get!

    #734041
    always here
    Participant

    cb1- I had a 7 1/2 hr. surgery done by a “top surgeon/head of the dept” in Maimonides and guess what? he did a great job! B’H!

    I had a different surgery done by a “top surgeon” in Maimonides, and guess what? he did a great job! B’H!!

    #734042
    Feif Un
    Participant

    I got appendicitis when I was in high school. My father came to the yeshiva to pick me up and take me to the hospital. One of the heads of Hatzolah was in the yeshiva that night for something, and they had brought him into the office to check me out. When my father came in, he recommended that I go to LIJ. My father said no, I’m going to drive him to Maimonides. The Hatzolah guy said, “Do you want to give your son the best chance to live, or be conveniently close to home? Take him to LIJ, avoid Maimonides whenever possible!”

    #734043
    ontheball
    Member

    Mayo Clinic- Rochester, Minnesota. Can’t be mentioned in the same sentence as any other hospital, the experience there is so incredible!!!

    And unfortunately, I have experience in Maimo, NYU, MT Sinai, Columbia , & St Vincent(closed now). Not to say they were bad , but Mayo is in a completely different league!

    #734044

    Health-yes,I’ve had not one,but two bad experiences personally with Maimonides. I agree withHomeowner totally,I wouldn’t bring my dog there. Suffice it to say that I am lucky to be alive after what the butcher in Maimonides did to me and I had to have 2surgeries to undo the damage he caused. Even till today the situation is not perfect,but BH manageable. This is not motzei Shem ra,this is veahavta leraiacha komocha,in warning my sisters and brothers to stay far away from Maimonides.

    #734045
    gavra_at_work
    Participant

    My Children.

    #734046
    Professional
    Member

    100 would go to same hospital and tehir experience would be so different. thread is much too general. what are we rating? surgery skills? nursing staff? admin?

    someone in my family had a major surgery in a good hospital in NYC

    1. Surgeon was selected with Rabbi B – Paid privatly, was skillful and professional – would be rated A

    2. Follow up care – couldnt ever see or speak with a doctor, instead had a PA who wasnt too knowledgable, and said she could get all answers, which clearly were not helpful, so rated D

    3. Staff in OR – told me another frum patient once died there, while I was waiting in holding area – F, need to complain, didnt know where to complain so didnt so far, but beyond horrible

    4. Bikur Cholim room – amazing, cant thank them enough A+++

    5. roomate – Horrible. one was yelling all night and didnt allow for patient sleep till I got staff to move her out – lost most of night, next roommate had 100 visitors, loud, every minute. When I asked in nursing why they allow to violate policy, they said patietn was a hospital worker, couldnt enforce it with.

    6. nurses refused to bath patient who was at hospital for 4 weeks, saying if they have time at end of shift. really didnt feel like it, and never had time, despite repeating requests from patient, and said showers use in hospital are prohibited for health reasons. I can go on and on.

    OK, So overall, how would you rate place?

    So all rating above, if you rated hospital is good b/c of a good Bikur Cholim staff – arent you oversimplified??

    #734047
    Health
    Participant

    Professional -You sound professional.

    cb1 & Feif Un – I ask you the same question -“Any particular incident(s) that have occurred to you or your family in either of these two places that helped formulate this opinion? Or did you formulate your opinions based on what you heard on the grapevine?”

    #734048
    Health
    Participant

    estherhamalka -First of all, what DID the doc do to you? Also, was the doc on staff there or did he just have rights there? Even if you’re correct and there is one bad surgeon, so every other doctor/surgeon is also no good?

    #734049
    Professional
    Member

    Health, I offer 15% off to YWN members…

    Tax season is here…

    😉

    #734050
    Feif Un
    Participant

    Health: despite what the Hatzolah guy said, my father took me to Maimonides. I got into the emergency room at about 9 pm or so. I sat in excruciating pain for well over 6 hours until anything was done for me.

    My sister once broke her leg when she was young. My father took her to Maimonides and she also sat in the ER waiting room for hours on end until someone saw her.

    #734051
    Professional
    Member

    mimo has a long long wait in ER unless its a major heart situation. true.

    their robes are totally not suffient for frum ladies, and I cant understand why NYC hospitals offer better robes, while a frum centered hospital cant get something better.

    a certain russian male nurse in ER should be replaced, he expressed cruelty more than once.

    compassion? – a word from the past. didnt see any there. (its not a study, its only particular experiences. wonder if a study was conducted, what % would say same)

    To their credit, medically, when a family member was rushed to ER with unidentified issue, which required more intervention later, they provided good medical care and came up with a diagnosis at the end of the night. (admitted 8 pm, was on the way home 8 am and able to attend shul) – to me, that was impressive. many consults, labs and finally CT which showed issue. so overnight, everything was rolling.

    #734052
    wanderingchana
    Participant

    Best way to ensure you don’t have to wait a long time in the ER is to arrive by ambulance…

    #734054

    Sorry Mr. Health about your opinion about Maimonidies. However,in our family we refer to it as Gehenom, unfortunately. In dealing with geriatrics their rating is as such that one should hang out at Shomrei Hadas and wait it out there. If one would send out anonymous polls to rate this hospital by people in the community you would see the answer. Unfortunately,everything here is politics and the Rabbonim don’t want to get involved.We had very bad experiences with both health related serious issues and maternity issues. It is not being Motzi Shaim Rah it is for

    Divrei Toeles. It’s about time that they are more sensitive especially in the ER and on Shabbos. …..and by the way, isn’t it strange that the Bikur Cholim of Boro Park was sent packing after somany year?!?!?!?!?

    We go to Mt. Sinai when needed!

    #734055
    commonsense
    Participant

    health i don’t have time to write the experiences I personally observed and it would take hours to type them! one example, my mother was in a major hospital in nyc, one of the ones being raved about higher up. She was in the respiratory icu which should have nurses who are familiar with vents. The INCOMPETENT nurse accidentaly disconnected oxygen supply from the vent. When I pointed out the loose tube he looked around to see where it could possibly be coming from, he did not know what it was so he said it’s probably nothing. Shock of shocks, my mothers sat rates started dropping, i called the nurse in who could find no problem. They called the respiratory therapist who wanted to know who disconnected the oxygen. btw, the nurse is a regular on that unit, not a covering nurse. this was just one mistake in months of daily mistakes that ended up (al pi derech hateva) killing my mother. My mother ended up in the specialty unit in Kimbal Hospital under Dr. Lebovits, no one should ever need them but that is the most amazing place!!! i wish i could turn back time and have my mother have gone there first!!! I know it is not basherte but I think if she had gone there first she would have come home from the hospital. The medical care and the nursing care cannot be beat. btw, my mother went into the hospital originally for a short procedure and was supposed to go home. She was in the respiratory icu because of major mistakes made in the sicu. the mistakes in the sicu were so glaring but they would not let us speak to the drs and my mother was kept sedated. We were finally able to get another dr to take over the case and as soon as that dr saw what was going on she pulled rank and had my mother transfered to a different icu where the care was much better, but so much damage had already been done!

    #734056
    support
    Member

    Well when I was in the ER of Maimonodies for a spinal tap the resident that performed it had no idea what to do. He called his attending twice with questions. Twice, when the attending didn’t hear him calling he left me to ask his question and know how to proceed. I was supposed to be left flat on my back for four hours after having my spinal fluid drained. They told me I can go home after barely an hour. I developed a low grade fever for two days a couple of days after the spinal tap. I called my doctor who was out of the office. The only thing I got fromt eh staff was that my chart will be put on her desk so she’ll see it when she get in. When I called the next day I was told my chart will be moved to her chair but I still could not get medical care from any of the six doctors in the office! When I said something to my internist I was told that is the way the department is run and they don’t allow the er to page them and then blame the er when patients complain. I switched to a dr in the city and he was horrified at the care I got. He let me know if I ever need him after hours he will be available and he will treat me in the ER if needed.

    #734057
    oomis
    Participant

    I had surgery at South Nassau Community Hospital, and the level of care which I received was outstanding. The staff informed of everything that was going on with me, and they were generous in allowing me many visitors at once, which greatly helped my recuperation during the several days that I was hospitalized. I have been told that my experience might have been due to the excellence of the surgical division that was taking care of me, but I know many others who were very happy with their level of care.

    #734058
    Health
    Participant

    feif un – Did your father ever inform the ER staff, that you probably had appendicitis, when you arrived?

    #734059
    Health
    Participant

    Professional -Is that nurse frum?

    #734060
    Health
    Participant

    commonsense- I don’t know what hospital you are refering to, but even the best hospital in the world, some of the staff will be incompetent. While Dr. Lebovits is a good doc, Kimball is a lousy hospital. Almost any hospital in NYC is better.

    #734061
    commonsense
    Participant

    health, the specialty unit rents space from kimbal but is not part of kimbal, it has it’s own dr. and nursing staff that answer to Dr. L. I wish I had known it before because before my mother got admitted to the first major NY hospital someone told us a little about Dr. L. and our reaction was the same as yours, how can we possibly go to kimbal. Huge huge huge mistake! people need to research every unit individually!!! One reason we saw so many mistakes is because we had someone from the family sitting with my mother round the clock for many months until it became not doable and we had to hire help for overnight. We got to see what really happens and not what is written in charts or told over later. You truly would not believe what is considered acceptable today. I may come on strong but I and most of my family are literally traumatised by our experiences. all of us fear going to the hospital for any reason!

    #734062
    mamashtakah
    Member

    Two experiences in Sinai Hospital of Baltimore, both rated good to great, B”H. Both times I went through the ER, and the doctors both times were caring and compassionate.

    #734063
    HadaLXTP
    Member

    St. Barnabas Ambulatory care center in Livingston NJ is like a 5 star hotel. The 9th floor of the Milstien building at Columbia Presbyterian is almost the same but not quite.

    Health: You’re looking for personal situations. My Brother amu”s while getting a port installed got Staph infection at Maimonides. Maimonides is known for great Cardiac care. Unfortunately in regards to all other Hospital issues their sort of infamous for lack of Patient care.

    I just remembered another personal story. I was having my cast on my hand removed. It was supposed to be one of those saws that are not supposed to cut skin. Well, lo and behold it went right through my skin, I have a scar till today, albeit a minute one. While the Doc was cutting the cast I was screaming in pain that he was cutting me as well but he said it’s not possible. He was proved wrong.

    #734064
    Professional
    Member

    Health, that male nurse is not frum. For those praising Kimball, is that the Lakewood Hosp? Whem a relative was taken, Hatzoloh asked for a frum doc to see her. until a frum doc came in, a Muslem doc signed his name on her chart, and the frum docs said hospital rule doesnt allow them to see a patient after someone signed his name on her chart. The Muslem doc was never available for the family to disucss a major situation, and when the family wanted to transfer for a major procedure to a NY hosp, he already made his own arrangement for another NJ transfer to a practice of his friends, and didnt retrun calls from the NY Hosp who agreed to accept but needed to talk to ehr doc, so he basically forced her to go where he chose. Bikur Cholim there said it was correct that a frum doc cant interfer once the Muslem was quick to put his name on the chart. BH, took 2 more hosp to arrange a transfer where the family felt was best for the situation, but Kimball certainly did not help. (while they didnt mistreat, they caused a delay of 7 criticald days witha forced transfer against family wishes)

    #734065
    Health
    Participant

    commonsense – I never heard of this unit and I live here. Please elaborate. Also, I thought Dr. L was affilated with CSH of Toms River -this has changed?

    #734066
    Health
    Participant

    mamashtakah- I don’t know when you were there last, but now I don’t think it’s too good. The staff looks like the neighborhood.

    #734067
    Health
    Participant

    HadaLXTP- How do you know his infection was caused by negligence? Did you see them not using sterile technique placing it? Nosocomial infections aren’t just caused by negligence! All hospitals have nosocomial infections.

    Also, why would you go to the hospital to have your cast removed and not the orthopedist? The guy removing it probably never used one of those saws before. They don’t cut like a regular saw back and forth, only oscillate. They can’t cut you, but they can get very hot. If you don’t know how to use it, this heat will penetrate or burn the skin. Unluckly you, it was his first time.

    #734068
    Health
    Participant

    Professional -Don’t know him, only the frum Russian.

    “For those praising Kimball, is that the Lakewood Hosp?”

    Reread her post, she wasn’t praising Killmall or Kimball!

    Some sort of side unit, not part of the hospital.

    #734069
    HadaLXTP
    Member

    Health: Yes it was.

    #734070
    Health
    Participant

    support- Again, it probably was a resident doing it for the first time. I got news for you, you probably didn’t even need one. But this occurs in every teaching hospital. In order for students to become professionals, they have to learn on somebody. The only choice is not going to a teaching hospital, but the problem with this is all the top hospitals in this country are teaching hospitals. But if you could blame Maimonides, why not?

    BTW, I’m not pro them or against them for any reason. I have no affiliation to them, nor does any of my family members. I’m just here to set the record straight on levels of care. MMC and Coney Island are about avg. I heard that the two other hospitals in Flatbush, each near each other are below avg.

    #734071
    Health
    Participant

    HadaLXTP – “Health: Yes it was.”

    On what part are you refering to?

    #734072
    nachas
    Member

    Two of my children where hospitalized in Westchester Medical. Both times I was very impressed with the quality of care. I am not saying that there where not mistakes but the nurses where really nice and they went out of their way to make my stay with my kids as comfortable as possible.

    I also took one of my sons to the ER of Columbia Presbyterian babies hospital and I was impressed there too. My son needed a sonogram and we where waiting in the waiting room for our turn, we where sitting next to some elderly senile men, the nurse came over and told us to wait in an empty room because she thought my son who was 11 at the time would be more comfortable.

    #734073
    support
    Member

    Health: I did need the spinal tap as well as the drainage. I also should have been flat on back for four hours. One dr I wanted to switch to said he diesn’t treat my condition because he isn’t set up for the spinal taps, he doesn’t have room in his office to keep patients flat for four hours.

    My issue isn’t with students learning, I’ve been poked so many times by students trying to find veins to draw blood that my arms and hands werre bruised but I them I didn’t mind. I even volunteered to have med students at a local med school examine my eyes bec I’ve had it done so many times that I know how to focus and not move or blink and my eyes are often dilated so it’s easy to see everything. My issue is with a student performing something for the first time without supervision. Yes I blam Maimonodies because of how horrified my drs at other hospitals were when I said how I was treated. They have different protocols which center around the patient not the med student.

    Yes the two hopitals in Flatbush are below average, yet suprisingly they have great nursing/patient care. Maimonodies doesn’t have good medical care or nursing/patient. I was in the ER at Maimonodies twice and told by more than one doctor that there is nothing they can do because I wasn’t having a stroke so they can’t page my dr or any dr or resident in the neurology dept. If that is considered average care then i’ll pass and move straight to above average. When I called my dr at Columbia on a saturday night he called back in minutes and called in a prescription for me. I gave him numbers od pharmacies that I thought were open, he called all four until he found one that was open. He couldn’t understand why I thanked him so much because he was only doing his job.

    #734074
    support
    Member

    on the ball: I dont know when you went to Mayo Clinic but they aren’t as great as they used to be according to many ratings. They are still very good but just not up to par to their old standing. Cleveland Clinic is supposed to be a better option at this point.

    #734075
    Professional
    Member

    health, now I remeber the frum nurse at Mimo. He was finishing his shift. Looked like a nice guy, no other experience with him.

    #734076
    Health
    Participant

    support – “Health: I did need the spinal tap as well as the drainage.” My post – “I got news for you, you probably didn’t even need one.” was rhetorical. It probably wasn’t a student, but a resident who hadn’t done it at all or more than once or twice.

    “My issue is with a student performing something for the first time without supervision. Yes I blam Maimonodies because of how horrified my drs at other hospitals were when I said how I was treated. They have different protocols which center around the patient not the med student.”

    They were “horrified” because they know how to manipulate. You were upset and they used it toward their advantage. I don’t know if they are affiliated with teaching hospitals, but everyone who went through school themselves knows what happenned to you could have happenned in any teaching hospital. There aren’t different protocols like you claim.

    “Maimonodies doesn’t have good medical care or nursing/patient. I was in the ER at Maimonodies twice and told by more than one doctor that there is nothing they can do because I wasn’t having a stroke so they can’t page my dr or any dr or resident in the neurology dept.”

    I just proved that you have no reason to say they don’t have good medical care; -nursing care is something else. Why do you think that they should page neurology because you asked? Let me tell you a secret from a guy who has been in many hospitals, not just Maimonides. An ER/ED is for emergencies. It isn’t for you to see your private physician. If the doctors in the ER feel you aren’t having an neurological emergency, they have NO right to call a Neurologist, even just a Resident Neurologist. Go home -pick up the phone and call your Neurologist. You did that with the doc from Columbia and him getting back to you after hours is what any doctor who has an answering service would do. Not all doctors have answering services for them to deal with their patients 24/7, but I’m sure plenty of Neurologists associated with Maimo do! You took two different situations and put them together to say Maimo is no good and Columbia is great. What you ended up doing is spread Motzay Shem Ra on Maimo. Maybe you did it because you didn’t realize what you were doing. That’s why I asked people to post their exact stories to determine if their opinions are based on actual negligence or they have them because of some people’s negative preceptions that are perpetuated by the grapevine!

    #734077
    support
    Member

    Health: I gave two examples I didn’t mix both up. They were both horrible experiences.

    It makes no difference to me if it was medical student or resident if he didn’t know how to perform a spinal tap he shouldn’t have done it without supervision!

    I would have preferred not going to the ER except that the neurology department closes and five PM daily and is closed on weekends. They connect you to the neurology floor who connects you the ED! I was using the assistant director of the department and that is how the department is run. there is no coverage after hours.

    I needed a neurologist because I had a reaction to a medication given to control my levels of csf. I was instructed by the ED as well as a friend who is a doctor (who btw practices peds and has rights at Maimonodies. She said their adult neurology department is known to be terriable. They did the same thing to her when she was in the ER with what turned out to be guillene bare.) My itnernist was on the phone with me five times after I released and told me to go back the next day (Sunday) and insist on being seen by a neurologist since my condition constitued an emergency and needed the attention of a neurologist asap. He said he knows about the department not being available and them using the ER and then blaming the ER when their patients complain but that I should insist on being seen by a neurologist. The one decent resident we saw apologized numerous times that he couldn’t get in touch with the neurology department and that they don’t answer their pages except for stroke patients. Sorry but that isn’t an average hospital policy.

    I’m not sure why you are defensive about Maimonodies and any negative comments.

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