Help with iPhone not working

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  • #1789395

    ☕️coffee addict
    Participant

    So I got this email on a group email I’m part of by someone that goes by the name (REMOVED) which reminded me of (REMOVED) that used to post here

    This is what it said

    “A relative of mine has an iPhone for three years. It went dead.. She went to the Apple Store in Roosevelt and they claim there’s nothing that they can do. She didn’t damage the phone, it didn’t get wet, it just won’t work. Apple was less than helpful. They apparently don’t stand by their products. Has anyone had a similar experience who can give her some guidance as to what recourse she might have? Her warranty is up, but she has been paying insurance all along. Thanks for any help fill suggestions you might have. “

    Anyone have any suggestions, if so post it here and maybe she’ll see it or I’ll forward it to her

    #1790292

    Chaimy
    Participant

    Try connecting to itunes

    #1793492

    Try asking a dedicated tech forum (or at least DansDeals).

    #1793531

    Yserbius123
    Participant

    Apple is notorious for refusing to repair anything older than the latest model product. She has no recourse. They will push you to spend hundreds on a new iPhone or Mac Book, even if it’s only a minor fix. Since it’s not under warranty, there are computer and cell phone repair shops not licensed by Apple that should be able to help. If you’re in NYC, there’s a well known repair shop near Greenwich Village called The Rossman Group that fix iPhones and other Apple products.

    #1793539

    Gadolhadorah
    Participant

    You can purchase extended warranties for up to 5 years for apple iPhone products within the first year of purchase. There are also lots of small repair shops that will repair iPhones if the “fix” is relatively simple at a cost less than $200 or thereabouts (anything higher exceeds the replacement value of the older phone). Apple is very clear about the term of their warranties and that some products (e.g. the new ear bud earphones) are “sealed” and not meant to be fixed.

    #1793549

    Sam Klein
    Participant

    If she has insurance on it then if they can’t fix the issue of the phone then they should legally be required to replace the phone with a new one

    Hatzlacha

    #1793618

    Dr. Pepper
    Participant

    The ones I had that had the same issue were either the battery or the charging port. Both are relatively inexpensive on Amazon and come with the necessary tools. Make sure that you are purchasing the parts for the correct model as they can differ slightly.

    Do a Google search on how to do the repairs. If you have the patience and fine motor skills it’s really not too difficult.

    If you know me in real life I can do it for you.

    A Gutten Moed and Good luck.

    Avi

    #1793714

    Joseph
    Participant

    Avi, I’ll be bringing my phone to you when you have a chance.

    #1793724

    ☕️coffee addict
    Participant

    I do (I think)

    But it’s not for me (and I can’t ship it to you if it was)

    Anyways the person who it is for doesn’t know me in real life (and I don’t know her) I’m just hoping she saw this and took some suggestions

    #1793727

    Dr. Pepper
    Participant

    Joseph- I’m at the Friedman’s until after Yom Tov- feel free to drop it off anytime between now and two hours after Yom Tov. If you have a valid reason for needing it today- get a heter from your Rebbi and I’ll bli neder do it today. Beginning Wednesday morning you can drop it off at my house.

    Coffee Addict- I suspected for some time that we were in Yeshiva together. After you suggested that I tell Nachman Selzer that story I’m even more confident that the three of us were in Yeshiva together.

    #1793737

    ☕️coffee addict
    Participant

    Dr Pepper,

    We weren’t in Yeshiva together

    Well not exactly

    #1793753

    Dr. Pepper
    Participant

    Coffee addict-

    Thanks for that line- you cracked me up.
    Hope my advice was able to help your friend.
    Feel free to pass my contact information to her if you think I can be of further assistance.

    A Gutten Moed

    #1793761

    🍫Syag Lchochma
    Participant

    Gosh, now you got me curious

    #1794025

    Dr. Pepper
    Participant

    Syag Lchochma-

    Nothing worth keeping yourself in suspense over.

    I had suspected for some time that while Nachman Seltzer and I were in Yeshiva together Coffee addict was another mbachur there at the time. Apparently I was wrong.

    His comment made me laugh as I’m now under the impression that he attended the same high school as I did but after I left.

    The school had some sort of tradition where current and former students an earn “Legend” status if a committee chose to bestow it upon them. I never had anything to do with this since there was too much Lashon Hora involved. (If someone was thrown out they automatically earned “Legend” status and unfortunately some people earned it for inappropriate behavior so I just stayed away.)

    Some of the “Legends” were awarded posthumously (after the person left) while some were awarded to the wrong person (either they claimed responsibility for something they didn’t do or the committee incorrectly gave credit to the wrong person). Some of the incidents (probably the “Payphone Incident”) weren’t even the work of anyone from the student body yet still got assigned to someone. Some people, myself included, had a policy of neither confirming or denying any possible involvement in any incidents.

    The place had a “no radio” policy so anyone with a Walkman had to have it surgically removed. At one point I was the only one authorized by the hanhala to remove radios to their satisfaction (it was much easier back then before everything went digital) so I had an undeserved reputation for being an expert on electronics.

    After I left I heard that I was voted by the committee to be cemented at the top of the “Legend” hierarchy for all future generations.

    I was given credit for:
    The Washing Machine Timer incident (posted in a different thread- some old timers may remember it)
    The Payphone Incident (wasn’t me- happened after I left- I suspect a Bell Atlantic technician made an innocent, but funny, mistake)
    The Soda Machine incident (was me but I paid them back for their loss)
    The Fire Alarm incident (wasn’t me)
    The Fog Horn incident (a Purim shtick- partially me)
    amongst a few others.

    I took his comment to mean that while we weren’t in Yeshiva together he does know who I am through my “Legend” status at the Yeshiva that we went to.

    While his comment did crack me up I may be totally off as I probably have no idea who he is.

    Hope this helps.

    #1794070

    ☕️coffee addict
    Participant

    Wrong again dr.

    Were you in Dora Golding as a head counselor (or something like that, I didn’t go there for camp)

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