Water Bill (NYC) quadrupled in private home and is steadily increasing..

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  • #597215
    Ofcourse
    Member

    Water bill was in the two hundreds, per quarter, it steadily rose over a year’s time and now its up to a thousand, for a 2 family home.

    How do we determine the problem? (I dont live there). First we’re going to check all the toilets, what next? I’ve gotten very good advice here.

    I need help again. TIA.

    #773691
    gavra_at_work
    Participant

    Probably a leaky toilet. Check that and then come back.

    Also you can see if there are any slow leaks in the house by looking for water damage.

    Good luck.

    #773692
    MDG
    Participant

    Mine sky-rocketed with a cracked water main. To test for a broken water main coming to the house, shut off the main valve to the house. Then go outside to see if the water meter is still running. If it is, you gotta a leak in your water main.

    #773693
    apushatayid
    Participant

    http://www.nyc.gov/html/dep/html/water_and_sewer_bills/leak_notification.shtml

    The DEP will alert you to a potential leak if your usage suddenly goes up over a certain time period. You must have an automated meter reading device installed for the service to work. If you do, follow the link and sign up.

    #773694
    phillybubby
    Participant

    Do you have shut-off valves at all your toilets and sinks? If you do, shut them all off and then turn them back on one at a time and check if the meter is moving (even slightly) after each one that you turn back on. That way you’ll know exactly which item is leaking.

    #773695
    apushatayid
    Participant

    The city also has a leak forgiveness program, the nyc.gov site has info (go to the DEP page)

    #773696

    You can also monitor your water usage, even by the hour, on the DEP website (http://www.nyc.gov/html/dep/html/customer_services/amr_learn_more.shtml). If you follow the suggestions phillybubby made, and watch the website as you turn things back on, you may be able to target where the problem is. I know that my water usage always spikes on laundry day.

    It’s also worth it to contact customer service, and verify that no one else is tapping into your line or worse. Call 718-595-7000.

    #773697
    Ofcourse
    Member

    Thanks, all, Ive spoken to Cust Serv and theyve given me some tips as well. This house doesnt have AMR- Automatic Meter Read, so I doubt that I can monitor it online bec of that.

    http://www.nyc.gov/html/dep/html/water_and_sewer_bills/amr_about.shtml

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