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Viewing 13 posts - 1 through 13 (of 13 total)
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  • #597699
    smartcookie
    Member

    Anyone have experience shopping on Strollers.com? Is it a valid, safe website, and how was your experience?

    #786902
    minyan gal
    Member

    And I will ask the same question about a different website. Has anyone used 1800wheelchair.com? I need to buy a lightweight walker and their prices are amazing. They also have a Canadian site and ship most of their Canadian orders directly from Canada, therefore there are no extra duties or taxes. They also advertise free shipping even though their prices are so much lower than any other site including Amazon and WalMart for the same product.

    #786903
    2qwerty
    Participant

    Both of these sites are safe and legit you have nothing to worry about.

    #786904
    smartcookie
    Member

    Thanks Qwerty. I was just wondering if you have experience with purchasing from this site or you only checked if the site is secure? The site seems secure to me and I placed an order. However, my order will take about a month to process and that got me concerned. I began wondering if they’re safe.

    #786905
    2qwerty
    Participant

    sc,

    They are part of csn network. I’ve ordered from this network before but not from this particular site. They are very cheap but don’t always have everything in stock.

    #786906
    minyan gal
    Member

    2qwerty: I noticed something about csn on the website. Could you give me a brief explanation of what it is? I have been comparing prices for one particular product and the wide price defferences on the identical item is amazing.

    #786907
    2qwerty
    Participant

    csn business model is similar to amazon they work with highly specialized wholesalers so they may earn little per item but they sell in big quantities.

    its a big company and there is no reason not to trust them.

    #786908
    kapusta
    Participant

    Sometimes (often?) sites will have a “hechsher” on the bottom with the rating and/or approval that checks if the site is legit.

    *kapusta*

    #786909
    smartcookie
    Member

    Ok, here goes my problem:

    I placed an order with CSN(strollers.com) 5 weeks ago. I got a confirmation that the order will arrive on or before 7/18/11.

    When I didn’t receive shipping confirmation today, I called them to find out that “they’re not sure why they didn’t inform me, but they won’t have my stroller in stock for about another month or so.”

    I’m so annoyed. I’m waiting for this stroller for weeks and I really need it. I can cancel here and reorder on a different site for more money, but if I’m paying full price after all, I could’ve gotten it weeks ago from any site.

    I want to hear if there’s anything I can do with this order before I go ahead and cancel. Legally, do they HAVE to send me the order by 7/18? Can I do anything about it at all?

    #786910
    Droid
    Member

    Yes, you can legally cancel since they did not deliver it by the date they originally gave you when you ordered. They are required to refund you. If they give you any difficulties, simply contact your credit card issuer and request to dispute the transaction and issue a “charge-back” to the merchant. Tell them they failed to deliver by the promised date.

    #786911
    kapusta
    Participant

    Sometimes a major company will match a price. If you wind up canceling and ordering somewhere else, check for that option.

    Good luck

    *kapusta*

    #786912
    smartcookie
    Member

    Droid- they’ll cancel my order and issue a refund without a problem.

    My question is if I can make them send me my order anyway, since their price is lowest. I’m waiting 5 weeks for it and I’m very disappointed.

    #786913
    Droid
    Member

    I don’t know how you can make them send it any faster if they don’t have it in stock. Really, your only options are to cancel (which you are entitled to do) or wait them out — and try hocking them to rush it (if that might work).

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