Whenever I try to post a comment on an article on my phone, I am told that I have to log in even though I am already logged in. I have to log out and log in again. This involves completing a puzzle. I have to complete it several times before I can finally log in.
You get what you pay for? Are you of the people with a free subscription? If we offer them a reasonable fee, I’m sure they could upgrade their hardware and personnel.