On Friday, May 14, 2010, the U.S. Embassy in Tel Aviv will be closed due to the Tel Aviv Marathon and the resulting closure of HaYarkon Street.  The Embassy will reopen, as scheduled, on Monday, May 17, 2010.

In general, to schedule an appointment for American Citizen Services (ACS), please go to http://usembassy-israel.org.il/consular/acs/Appointments.aspx and follow the instructions.   To contact ACS, please call 03-5197475, Mon-Thu 10:00-12:00 and 14:00-15:00.  For emergency cases during our working hours, please call our switchboard at 03-519-7575.  You may also email ACS at [email protected] or send ACS a fax at 03-516-4390 or 03-517-2348.  

To reach the Federal Benefits Unit, email FBU at [email protected], or send a fax to 03-516-5880.  The FBU telephone hours are Tuesdays and Thursdays from 9am to 11am, only.  The FBU walk-in hours are Tuesdays to Fridays, 9am to 12pm only.
Outside office hours, if you have an urgent matter, call 03-519-7551; your call will be transferred to the Embassy duty officer.

(YWN Israel Desk – Jerusalem)