Centrist > i think the only BIG mistake was made by the reporting of the story before the facts were clear.(small mistake done by the man,slightly bigger by the woman, slightly bigger by shomrim)
There is just one person in this story who could have behaved like a mench – and NONE of that would happen.
He could have read a sefer or engage someone in divrei Torah and let ladies finish their conversation in dignity. Why going between any two people who are talking, whatever gender or combination thereof they are? And bother someone’s kid for the whole six seconds. Imagine now, 100 people need to leave and the kid is being walked back & forth for an hour!?
It all started with his gaava that him getting on time to watch the football game was more important than the divrei chesed and Torah that the ladies were having.