flowers: “Being polite about the chilul Shabbos isn’t going to be “mekarev” her/him. And calling him on this behavior isn’t going to make the situation any worse nor make him decide to continue being MS”
Lets focus on what has been proven to help OTD people- behind the scenes hand-holding by experienced Kiruv professioanls, NEVER EVER embarassing anyone in public. Thats the modus operandi of immature know-nothing trigger-happy brats.