Cheftza,
One more point.
If B”D was a free service offered to the members of the frum community then although I would still feel it is the obligation of a B”D to facilitate a women receiving a Get regardless were she decides to arbitrate custody etc.
I could at least hear a little (as unjust, unprofessional and wrong as I would still believe it would be) a B”D refusing to facilitate a Get unless the women is part of the community they offer this free service too. However B”D charges for every hour the Dayanim sit on a case, they charge for every Hazmana, they charge an Arm and a Leg for everything they can possibly charge for, so this whole “refusing to service” thing is silly.