“Its a shocker to see a person’s face for the first time when you meet them”
Considering some of the people I’ve met in life, I’d say a bigger shock is hearing their voice after seeing their photo. Anyone remember a basketball player named Mark Eaton who played in the late 80s early 90s? A massive 7’4 fellow built like a soda machine with arms and legs. The first time I heard him speak I couldn’t stop laughing, he sounded very much like my little daughter, very high pitched voice (what made it funnier is the advertisement was an NBA promo about child abuse – it showed him as a menacing fellow, as the camera slowly scrolled up from his sneakers to his face – then he says “If I look menacing to you, think how you look to a little kid” in that whiny high pitched voice).
Perhaps in addition to a photo, you should ask for a voice sample so that her voice doesn’t throw you for a loop as well.