Did WhatsApp go down for you on Sunday afternoon? You weren’t alone. The Facebook-owned messaging service experienced an outage at around 1:45PM ET, which led to difficulties in accessing the app and sending messages, photos and videos to friends.

While no online service is immune to the occasional hiccup, this outage was notable for its global scale which impacted WhatsApp’s sizable user base.

The company today has over 1.2 billion users, and is relied upon as the main means of messaging for many people.

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