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What Israel Can Teach Us About Security


bga.jpgThe following are excerpts of an article written by Cathal Kelly in the Toronto Star:

While North America’s airports groan under the weight of another sea-change in security protocols, one word keeps popping out of the mouths of experts: Israelification.

That is, how can we make our airports more like Israel’s, which deal with far greater terror threats with far less inconvenience.

“It is mind boggling for us Israelis to look at what happens in North America, because we went through this 50 years ago,” said Rafi Sela, the president of AR Challenges, a global transportation security consultancy. He has worked with the RCMP, the U.S. Navy Seals and airports around the world.

“Israelis, unlike Canadians and Americans, don’t take garbage from anybody. When the security agency in Israel (the ISA) started to tighten security and we had to wait in line for – not for hours – but 30 or 40 minutes, all hell broke loose here. We said, `We’re not going to do this. You’re going to find a way that will take care of security without touching the efficiency of the airport.'”

Despite facing dozens of potential threats each day, the security set-up at Israel’s largest hub, Tel Aviv’s Ben Gurion International Airport, has not been breached since 2002, when a passenger mistakenly carried a handgun onto a flight. How do they manage that?

The first layer of actual security that greets travellers at Ben Gurion is a roadside check. All drivers are stopped and asked two questions: How are you? Where are you coming from?

“Two benign questions. The questions aren’t important. The way people act when they answer them is,” Sela said.

Once you’ve parked your car or gotten off your bus, you pass through the second and third security perimeters.

Armed guards outside the terminal observe passengers as they move toward the doors, again looking for odd behaviour. At Ben Gurion’s half-dozen entrances, another layer of security is watching. At this point, some travellers will be randomly taken aside, and their person and their luggage run through a magnometer.

“This is to see that you don’t have heavy metals on you or something that looks suspicious,” said Sela.

You are now in the terminal. As you approach your airline check-in desk, a trained interviewer takes your passport and ticket. They ask a series of questions: Who packed your luggage? Has it left your side?

“The whole time, they are looking into your eyes – which is very embarrassing. But this is one of the ways they figure out if you are suspicious or not. It takes 20, 25 seconds,” said Sela.

Lines are staggered. People are not allowed to bunch up into inviting targets for a bomber who has gotten this far.

At the check-in desk, your luggage is scanned immediately in a purpose-built area. Sela plays devil’s advocate – what if you have escaped the attention of the first four layers of security, and now try to pass a bag with a bomb in it?

“I once put this question to Jacques Duchesneau (the former head of the Canadian Air Transport Security Authority): say there is a bag with Play-Doh in it and two pens stuck in the Play-Doh. That is `Bombs 101′ to a screener. I asked Duchesneau, `What would you do?’ And he said, `Evacuate the terminal.’ And I said, `Oh. My. God.’

“Take (Toronto’s) Pearson (airport). Do you know how many people are in the terminal at all times? Many thousands. Let’s say I’m (doing an evacuation) without panic – which will never happen. But let’s say this is the case. How long will it take? Nobody thought about it. I said, `Two days.'”

A screener at Ben Gurion has a pair of better options.

First, the screening area is surrounded by contoured, blast-proof glass that can contain the detonation of up to 100 kilos of plastic explosive. Only the few dozen people within the screening area need be removed, and only to a point a few metres away.

Second, all the screening areas contain `bomb boxes.’ If a screener spots a suspect bag, he/she is trained to pick it up and place it in the box, which is blast proof. A bomb squad arrives shortly and wheels the box away for further investigation.

“This is a very small, simple example of how we can simply stop a problem that would cripple one of your airports,” Sela said.

Five security layers down: you now finally arrive at the only one which Ben Gurion airport shares with Pearson – the body and hand-luggage check.

“But here it is done completely, absolutely 180 degrees differently than it is done in North America,” Sela said.

“First, it’s fast – there’s almost no line. That’s because they’re not looking for liquids, they’re not looking at your shoes. They’re not looking for everything they look for in North America. They just look at you,” said Sela. “Even today with the heightened security in North America, they will check your items to death. But they will never look at you, at how you behave. They will never look into your eyes … and that’s how you figure out the bad guys from the good guys.”

The goal at Ben Gurion is to move fliers from the parking lot to the airport lounge in 25 minutes tops.

And then there’s intelligence. In Israel, Sela said, a coordinated intelligence gathering operation produces a constantly evolving series of threat analyses and vulnerability studies.

(READ THE FULL STORY AT THE TORONTO STAR)



6 Responses

  1. Anyone that has flown ElAl out of the U.S. knows all those “dumb’ questions they ask before you check in.
    Its never been the answers that are important, its the WAY you answer.
    I can’t imagine why the U.S. can pay their security people a bit better and train them to do the same thing.
    It would be cheaper than all the hi-tech scanners they will need to check every body orifice!

  2. Not possible here in the US for the following reasons:

    In Israel just about every worker (probably 100% of the airport security workers) has combat training and even actual combat experience. They are all aware of the clear and present danger that can develop from a careless or lazy “all in a days work” attitude to their job.

    Compare that to the typical US airport security worker. Last time I flew domestically I observed them and they are laughable. True, they did catch me trying to sneak a can of Right Guard through security but other than following the “rules of confiscation” they are instructed to follow, they are just slightly trained low paid government (union?) workers. What kind of positive results can be expected from them?

    Then there is of course the concept of racial profiling versus political correctness of which Israel has no problem with either while the US concerns itself with both.

    I would also venture to say that our brothers and sisters (yes even the fraay) given the job to protect “their own brothers and sisters” take quite a different attitude than the typical (not every) US security worker who could care less about the next fellow.

  3. The important Yesod to learn from here is that in the US we have all the high tech machinery which can’t even effectively detect all dangerous materials, while in Israel they take a behavioral approach where they look for red flags in the person’s reactions to “routine” questions. If there are red flags they’ll go for a more in depth search.
    ;

  4. Finally, a reasonably well written article that describes behavioral (not racial) profiling.

    I took a two day course on this several years ago, taught by ex-El Al security folks. In the audience with me were FBI and TSA people.

    It is slowly catching on in the US.

    Seichel beats technology every time…

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