New Starbucks Policy: No Purchase Needed To Sit In Its Cafes

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Starbucks is announcing a new policy that allows anyone to sit in its cafes or use its restrooms, even if they don’t buy anything.

The new policy comes five weeks after two black men who hadn’t bought anything were arrested at a Philadelphia Starbucks.

Company executives have said its previous policies were loose and ambiguous, leaving decisions on whether people could sit in its stores or use the restroom up to store managers.

Starbucks said Saturday it has told workers to consider anyone who walks into its stores a customer, “regardless of whether they make a purchase.”

The company said anyone can use its cafes, patios or restrooms without buying anything, but it noted workers should still call the police if someone is a safety threat.

(AP)

2 COMMENTS

  1. “Company executives have said its previous policies were loose and ambiguous, leaving decisions on whether people could sit in its stores or use the restroom up to store managers.” Excuse me isn’t what managers are for, to manage? If a manager cannot decide whether a person is simply loitering or has a genuine need to be in the store, which can specifically include the need to use the restroom even if the person is not buying anything, why is he called the manager? Managers manage, except in Starbucks it seems.