Walmart has unveiled plans to dive further into the world of artificial intelligence � and drones � to improve its customers� shopping experiences.
In a Tuesday keynote at the CES trade show in Las Vegas, the nation’s largest retailer announced it will be expanding its drone delivery to 1.8 million additional households in the Dallas-Fort Worth metropolitan area later this year. Drones aren�t new to Walmart � which has already completed 20,000 drone deliveries across seven states to date � but company leaders say that this expansion is a sign of growing demand and efficiency.
Walmart executives said no other rival has gotten this close to this type of drone concentration of households in a big metro market.
Among AI advances, Walmart announced a generative AI-powered search tool for iOS users that suggests relevant products for consumer queries, ranging from football watch parties to bridal showers.
The company also provided a glimpse into �InHome Replenishment,� which aims to use AI to learn consumers� shopping habits and keep them stocked on their favorite groceries, as well as a beta platform that allows customers to create outfits virtually and get feedback from their friends.
Meanwhile Sam�s Club, which Walmart owns, has a new twist on checking out � whether it�s with the �scan and go� technology, self-checkout or just using a traditional staffed register. Instead of stopping at a cashier to show the receipt, cameras at the stores� exits take a picture of what�s in shoppers� carts to confirm purchases.
This camera technology is available in 10 clubs so far, according to Sam�s Club CEO Chris Nicholas, and is being rolled out further later this year.
(AP)
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I don’t care about drones or AI. I do know that after I signed up for W+ Walmart pulled the rug out under me. Virtually every time I try to order something it is not available for shipping unless I purchase 8 bottles or buy from a third party seller at 5 times the normal price. I understand that shipping has a cost but they should have planned better (negotiated better shipping rates) or not promised “free” shipping as part of paid W+.