[VIDEO IN EXTENDED ARTICLE]
After a number of serious incidents over the past year involving Israel Police dispatchers, the department promised to �get more professional�.
The following recording is that of a caller reporting to the Israel Police emergency dispatcher that there are about 10 camels wandering in a public park in Beersheva, in the Makor Chaim area.
The first question for the caller is �Why are you calling us?� rather than listening or trying to assist, the dispatcher wants to know why she is being bothered. The called asks �Why, we cannot call unless someone is dying�, ending the call �fine just talk, you don�t have to scream at me�.
The caller explained she believed this was the proper place to inform police of the hazardous situation. Rather than address the caller�s report, the dispatcher continues to rebuke her for calling an emergency number, finally explaining �We are aware of this, it is not new, and it is being dealt with�.
Israel�s new police commissioner will have his work out for him.
(YWN � Israel Desk, Jerusalem)
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3 Responses
If one called 911 to report a bunch of cows wandering around Brooklyn, you would probably get a similar response. The police want emergency numbers to be for emergencies. Many places added a different number for non-emergecies (such as wandering livestock).
Ak lol
#1, at the very most, they’d transfer you to 311 and, more probably, they’d take proper action.
jobs like these are the responsibility of the police.