One would be hard-pressed to find a Jerusalem commuter who has a kind word to share regarding the new ‘rav kav’ the payment system on Jerusalem buses and light rail, the so-called smart card that replaced the old Egged ‘cartisiya’.
Yes, the era of the paper bus ticket that required the driver to punch out a ride was overdue for retirement, but its successor, the ‘rav kav’ is a poor excuse for a smart card.
The Knesset Public Transportation Committee will be convening on Tuesday, 22 Teves 5772, and committee members will address the rapidly growing list of complaints from commuters. MK (Yahadut HaTorah) Uri Maklev, a member of the Knesset Ombudsmen Committee, has a long list of complaints from riders, listing problems and defects that appear to be widespread.
The issue of the rav kav is not likely to vanish for the complaints of malfunctions, often telling a rider that a card requires a refill when it was just filled. In addition, commuters are unwilling to rely on the integrity of the system, and with the current card, many a rider has documented that when transferring from one bus to another during the 90-minute free transfer period, the bus computer registers another paid fare. This seems to be the most common complaint and a number of chareidi MKs have already become involved since in Yerushalayim, most chareidim rely on public transportation since they do not have a vehicle.
(YWN – Israel Desk, Jerusalem)